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MEMBERSHIP AGREEMENT AND DISCLOSURES
Dear Credit Union Member:
The Lisbon Credit Union is unique in the financial world. It is a
co-op, owned by
you and your fellow Members and operated in your common interest.
The Lisbon
Credit Union is non-profit and exists only to serve you, not to make
money. As a
Credit Union Member, you own, operate, and control your Credit Union
through
your Board of Directors, which is composed of your fellow Members
and manages
the Credit Union based on the needs and wishes of the Members. The
Board of
Directors sets dividend rates, loan interest rates, and fees, among
other things, and
also determines Credit Union policy such as that set forth in this
Agreement. In
addition, your Credit Union works cooperatively with Maine’s
other Credit Unions
and the Maine Credit Union League, pooling resources for research
and development
of cost effective services which benefit not only you and your fellow
Members,
but all Credit Union Members in Maine.
IDENTITY VERIFICATION NOTICE
Federal law requires financial institutions to obtain sufficient
information to verify
the identity of all signatories to an account. You may be asked several
questions
and to provide one or more forms of identification to fullfill this
requirement. In
some instances we may use outside sources to confirm the information.
All verification
procedures will be in compliance with our privacy policy that protects
the
information you provide.
GENERAL TERMS
This agreement contains the terms and conditions governing your
Membership in
and accounts offered by the Credit Union. Please read this agreement
carefully. By
signing your Membership card and/or account agreement(s), you accept
and agree
to be bound by the provisions as set forth in them, this Agreement,
the rate and fee
disclosures applicable to your account(s) with the Credit Union,
the Credit Union’s
charter and by-laws, and any amendments or changes in terms to
any of them, and
all of them are incorporated into and made a part of this Agreement
of reference.
You will receive notice of any changes in terms in accordance with
all applicable
state and federal laws and regulations.
The terms and conditions as set forth in this Agreement are applicable
to all types
of accounts offered by your Credit Union. There may be different
or more specific
terms and conditions which apply to certain accounts. Those different
or specific
terms are contained in the Membership card, share certificate,
share draft agreement,
or other documents evidencing the account. To the extent that there
are
different terms or terms which are not included in this Agreement
or those documents,
such terms supersede this Agreement.
ACCOUNT OWNERSHIP
You can structure the ownership of your account(s) at the Credit
Union in a variety
of ways. Rights and obligations relating to the account will depend
on the type of
ownership of the account.
1. Sole Accounts
If you are the sole owner of an account, only you can make deposits
or withdrawals
or otherwise have access to the funds in the account. Upon death,
the funds in the
account are distributed in accordance with the terms of your will
or, if you do not
leave a will, the intestacy laws of the state of your residency.
2. Joint Accounts
Any joint owner has an equal right of access to the funds in a
joint account and
can withdraw all of the funds in the account at any time without
permission from
or notification to the other joint owner(s). At the death of one
joint owner, the
funds automatically belong to the surviving joint owner(s). Joint
owners do not
have to be Credit Union Members.
3. Payable on Death Accounts
Payable on death accounts belong to the person(s) listed as the
owner or owners of
the account during their lives. On death, the funds automatically
belong to the
person or persons designated as payable on death beneficiaries.
4. Trust Accounts
Depending on Membership eligibility, you may hold an account as
Trustee for the
benefit of another person or persons, or another person or persons
may hold an
account as Trustee for your benefit. In order to establish a Trust
account, Membership
eligibility requirements must be met in accordance with the Credit
Union’s
charter or bylaws.
5. Organizational Accounts
The funds in an organizational account are owned by a corporation,
trust (including
a living trust), partnership, social club, sports team, etc. In
order for the organization
to be a Credit Union Member, eligibility requirements must be met
in accordance
with the Credit Union’s charter or bylaws. If the organization
does not qualify
for Membership, it can be a joint owner of the account with an
individual Member.
LIEN ON SHARES
A lien will be impressed on all your Credit Union shares and share
dividends in an
amount equal to that which you may owe your Credit Union because
of a loan,
non-sufficient funds fees, or any other fees or charges payable
by you to the Credit
Union. The lien may be enforced and your funds withdrawn and applied
to your
debt, without further notice to you except where required by law,
if you default in
paying the amount you owe.
ACCOUNT CLOSING
Your regular Credit Union share account cannot be closed until
all amounts you
owe the Credit Union are paid in full and all other accounts
that you have with the
Credit Union are closed.
SHARE INSURANCE
Funds in your account at your Credit Union are insured up to
$100,000 by the
National Credit Union Administration (NCUA), an agency of the
United States
Government. If you would like more information about your share
insurance,
please contact a Member Service Representative.
GOVERNING LAW
The rights, duties, obligations, and liabilities of you and the
Credit Union in connection
with your Membership and account(s) are and shall be controlled
by Maine
and/or federal law as applicable and in effect at the time the
rights, duties, obligations,
and liabilities arise, other than as specifically set forth in
this Agreement, the
Credit Union charter and bylaws, or your specific account documentation.
COMPLAINT RESOLUTION PROCEDURE
If you have a dispute with the Credit Union regarding your account(s),
you may
contact the Credit Union’s Member Service Representatives
and attempt to resolve
the problem directly with the Credit Union.
If the Credit Union fails to resolve the problem, write a letter
detailing the problem
and the resolution you are seeking to:
Consumer Outreach Program
Bureau of Financial Institutions
State House Station 101
Augusta ME 04333
To file a complaint electronically, you may contact the Bureau
of Financial Institutions
at the following Internet address:
http://www.state.me.us/pfr/bkg/bkg_consumer.htm
The Bureau of Banking will acknowledge receipt of your complaint
promptly and
investigate your claim or refer it to the appropriate federal
supervisory agency and
inform you to whom it has been referred. You will be informed
of the results of any
Bureau of Financial Institutions investigation.
REGULATION J – FUNDS TRANSFER
You may desire to initiate a funds transfer using the Lisbon
Credit Union, and the
Credit Union may receive funds transfers for credit to an account
of yours at the
Lisbon Credit Union, or for further transfer on your behalf.
Transfers sent or received
by you or on your behalf may go through Fedline. Regulation J
governs
Fedline. In addition to the specific provisions of Regulation
J, this part of the Agreement is applicable to all such funds
transfers.
1. Security Procedures
Your instructions specifying the terms and conditions of funds
transfers shall be
verified according to the Credit Union’s security procedures.
In the event that you
decline to accept the security procedure recommended by the Credit
Union, you
agree that any security procedure you select is commercially
reasonable. You further
agree that you shall be bound by any instruction, whether or
not authorized,
which is issued in your name and accepted by the Credit Union
in compliance
with the security procedure.
2. Inconsistencies in Orders
You acknowledge and agree that the Credit Union and the beneficiary’s
(funds
transfer recipient) financial institution in the funds transfer
may rely on the number
in a payment order that identifies the beneficiary, a person
different from the
person identified by name in the payment order, if the beneficiary’s
financial institution
does not know of the inconsistency. You also acknowledge that
the Credit
Union may rely on a number in the payment order which identifies
an intermediary
financial institution or beneficiary’s financial institution,
even if it identifies a
financial institution different from the financial institution
identified by name in
the payment order, if the Credit Union does not know of the inconsistency.
The
Credit Union has no duty to detect any such inconsistencies.
3. Notice
For each funds transfer you receive at the Credit Union, you
will receive notice of
the transfer by having the amount received posted to your records
or by some
mutually agreeable means. The Credit Union is not required to
give you a notice
of receipt and will not do so. The Credit Union will, however,
notify you of the
receipt of payments in any periodic statements that the Credit
Union provides to
you.
4. Provisional Credit
Credit given by the Credit Union to you with respect to a funds
transfer
is provisional until the Credit Union receives final settlement
for the transfer through
a Federal Reserve Bank. If the Credit Union does not receive
such final settlement,
you acknowledge and agree that the Credit Union is entitled to
a refund amount
credited to you or your account(s) in connection with the transfer.
In the event
that the Credit Union does not receive final settlement, you
agree that the Credit
Union may reverse the entry on its records and adjust your account(s)
accordingly.
The party making payment to you via such transfer shall not be
deemed to have
paid you the amount of credit.
5. Interest/and/or Dividends
If the Credit Union is obligated to pay interest or dividends
with respect to any
funds transfer, the amount payable shall be limited to the dividend
rate on the
account to which a funds transfer is deposited or from which
the transfer should
have occurred.
6. Instructions
The Credit Union is not obligated to accept any instruction(s)
from you relating to
any funds transfer. If the Credit Union rejects a payment order
you issue, you will
be notified of the rejection in writing. The notice will be
sent via the U.S. Post
Office, postage prepaid, to you at your address as listed in
the Credit Union’s records.
REGULATION CC: FUNDS AVAILABILITY
DISCLOSURES
Important information on deposits, holds, and withdrawals
YOUR ABILITY TO WITHDRAW FUNDS
AT THE CREDIT UNION
Our policy is to make funds from your deposits available to
you on the same business
day we receive your deposit. At that time, you can withdraw
the funds in cash
and we will use the funds to pay checks that you have written.
If you make a
deposit before 5:00PM Monday through Thursday or before 6:00
PM on Friday of a
business day, we will consider that day to be the date of your
deposit. However, if
you make a deposit after the hours stated or on a day we are
closed for business or
in night depository, the deposit will be credited to your account
on the next business
day we are open.
Reservation of Right to Hold
In some cases, we will not make all of the funds that you deposit
by check available
to you on the same business day of your deposit. Funds held
on a local check will
be available for withdrawal on the second business day following
the business day
on which funds are deposited. Funds held on an out-of-state
or non-local check
will be available for withdrawal on the fifth business day
following the business
day on which the funds are deposited. However, the first $100
of your deposit will
be available on the first business day after the day of your
deposit. If we are not
going to make all of the funds from your deposit available
on the same business
day, we will notify you at the time you make your deposit.
We will also tell you
when the funds will be available. If your deposit is not made
directly to one of our
employees, or if we decide to take this action after you have
left the premises, we
will mail you the notice by the business day after we receive
your deposit. For
determining the availability of your deposits, every day is
a business day, except
Saturdays, Sundays and Federal Holidays.
Longer Delays May Apply
We may delay your ability to withdraw funds deposited by check
into your account
an additional number of days for these reasons:
• You deposit checks totaling more than $5,000 on any one day
• You deposit a check that has been returned unpaid
• You have overdrawn your account repeatedly in the last six months
• We believe a check you deposit will not be paid
• There is an emergency, such as a failure of communications or computer
equipment
We will notify you if we delay your ability to withdraw funds
for any of these
reasons, and we will tell you when the funds will be available.
They will generally
be available no later than the fourth business day after the
day your deposit would
otherwise be available for withdrawal.
Holds On Other Funds
If we cash a check drawn on another financial institution,
we may withhold the
availability of a corresponding amount of funds that are already
in your account.
These funds will be available at the time funds from the check
we cashed would
have been available if you had deposited it. If we accept for
deposit a check that is
drawn on another financial institution, we may make funds from
the deposit available
for withdrawal immediately but delay your availability to withdraw
a corresponding
amount of funds that you have on deposit in another account
with us.
The funds in the other account would then not be available
for withdrawal until
the time periods that are described elsewhere in this disclosure
for the type of
check that you deposited.
Deposits at Automated Teller Machines
Funds from any deposits (cash or checks) made at automated
teller machines (ATMs)
we do not own or operate will not be available until the second
business day after
the day of your deposit. This also applies to deposits made
to your share draft
account at the In-Store Banking terminals located at the service
desk in major supermarkets
throughout Maine.
Dividend Payment Policy
Dividends are paid monthly on the average daily balance (excluding
checking accounts) and are available on
the first day of the following month.
ELECTRONIC FUNDS TRANSFER EFT
DISCLOSURE & CARDHOLDER AGREEMENT
This disclosure, required by law, is designed to give you information
concerning
your transfers (EFTs).
Types of transactions available:
• deposit of employer payroll deduction
• deposit of government payments
• pre-authorized debits (withdrawals)
Limitations:
There are no limitations on the frequency and dollar amounts of EFTs
Charges for EFTs
There are no charges for EFTs or the right to make EFTs. However,
a fee will be
assessed for each EFT returned to the originator due to insufficient
funds, account
closure, etc. (contact the Credit Union for current fee schedule).
If you use an ATM
or other electronic terminal that we do not own, you may be
charged a fee by the
terminal owner and any national, regional or local network
used in processing the
transaction. Any such fee(s) will be debited from your account
if you elect to complete
the transaction.
Personal
Identification Number
(P.I.N.) is your “remote
banking signature.” You
are responsible for maintaining its confidentiality. The P.I.N. should
be memorized
and not written, in order to prevent unauthorized use, and so you
may report its
loss or theft accurately.
Authorized Use:
Only you are qualified to direct the deposit or withdrawal of funds
to or from your
account(s) whether with the use of the “CU24” card and/or
your P.I.N. at merchant
or bank locations or remote facilities or otherwise. Positive identification
may be
requested by the merchant or bank prior to any transaction. You agree
that you will
not use or allow anyone else to use your card or P.I.N. for any transaction
that is
illegal under applicable federal, state, or local law.
Consumer Liability for Unauthorized Electronic Funds Transfers Made
In Connection
With CU24 VISA® Check Card
This Section Applies To Unauthorized
Electronic
Funds Transfers Made In Connection With A CU24 VISA® Check
Card.
Tell us AT ONCE if you believe your card P.I.N. or other information
which could
provide electronic access to your account has been LOST or STOLEN,
or if you believe
someone has used your card or P.I.N. or accessed your account without
your
permission. Telephoning is the best way of keeping your possible
losses down.
If a VISA® or Interlink transfer was made using your card or
card number without
your permission and was not caused by your gross negligence or fraud,
you will
have no liability for the unauthorized transfer. For all other transfers,
including
transfers made using ATMs, you can lose no more than $50.00 if you
tell us within
two (2) business days that your card or P.I.N. was used to make a
transfer without
your permission.
If you do NOT tell us within (2) business days,
and we can prove
that we could have stopped someone from making a transfer without
your permission
if you had told us, you could lose as much as $500.00.
If your statement shows transfers you did not make or authorize,
tell us at once. If
you DO NOT tell us within 60 days after the statement was mailed
to you, you may
not get back any money you lost if we can prove that we could have
stopped someone
from taking the money if you had told us in time. If a good reason
such as a
long trip or a hospital stay kept you from telling us, we will extend
the time period.
Consumer
Liability for All Other Unauthorized Electronic Funds Transfers
Tell us AT ONCE if you believe your card P.I.N. or other information
which
could provide
electronic access to your account has been LOST or STOLEN. Telephoning
is the best
way of keeping your possible losses down. If you tell us within
two business days,
you can lose no more than $50.00 if someone uses your card or P.I.N.
or other
information without your permission.
If you DO NOT tell us within two business days after you learn
of the loss or theft of
your card or P.I.N., or other information and we can prove that
we could have stopped
someone from using your card or P.I.N. or other information without
your permission
if you had told us, you could lose as much as $500.00.
If your statement shows transfers you did not make or authorize,
tell us at once. If
you DO NOT tell us within 60 days after the statement was mailed
to you, you may
not get back any money you lost if we can prove that we could have
stopped someone
from taking the money if you had told us in time. If a good reason
such as a
long trip or a hospital stay kept you from telling us, we will
extend the time period.
Notification Procedure:
If you believe that your card, P.I.N. or other information which
could provide electronic
access to your account has been LOST or STOLEN, or that someone
has transferred
or may transfer money from your account without permission, call
us at the
number shown at the beginning of this Agreement, or write us at
the address given
at the beginning of this Agreement.
Electronic Check Transfers:
Merchants and other payees may be authorized to electronically
debit your share
draft or checking account using information you provide on or with
a share draft or
check. These debits are electronic funds transfers subject to this
agreement.
Business Days
The business days of the Credit Union are:
Monday – Thursday: 9:00 a.m. to 5:00 p.m.
Friday : 9:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to Noon
EFTs, in most cases, will be posted to your account by the open
of the normal business
day (9:00 a.m.). EFTs are not posted on Saturdays.
The following holidays are not business days:
New Year’s Day
Martin Luther King, Jr. Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans’ Day
Thanksgiving Day
Christmas Day
Summary of Your Rights to Receive Documentation of EFTs:
Periodic Statement: You will receive a monthly account statement
on share draft
accounts. On passbook or statement accounts, you will receive a
quarterly statement.
Notice of Credits:
If you have arranged to have EFT deposits made to your account,
you can call us at
(207) 353-4144 or toll-free at (877) 353-4144 to find out whether
or not the deposit has been made.
Summary of Your Rights to Stop Payment:
If you have told us in advance to make regular payments out of
your account, we
must be notified in writing three (3) business days or more before
the payment is
scheduled to be made. Note: This does not apply to authorization
given to any
other entity outside the Credit Union.
Liability
Here is a summary of our liability to you for failure to make or
stop certain transfers:
If we do not complete a transfer to or from your account on time
or in the correct
amount according to our agreement with you, we will be liable for
your losses or
damages. However, there are exceptions. We will not be liable,
for instance: • if, through no fault of ours,
you do not have enough money in your account to make those transfers
• if circumstances beyond our control (such as fire or flood) prevent
the
transfer, despite reasonable precautions we have taken
• there may be other exceptions stated in our agreement with you
Conditions Under Which We Will Disclose Information To A Third Party
Here are the circumstances under which we will disclose information
to third parties
about your account or the transfers you make: • when necessary for completing transfers
• in order to verify the existence and condition of your account for
a
third party, such as a credit bureau or a merchant
• in order to comply with government agency court orders
Error Resolution
In case of errors or questions about your EFTs, telephone us at (207) 353-4144
or
toll-free at (877) 353-4144 or write us at 325 Lisbon Street,
PO Box 878, Lisbon ME 04250, as soon as you can, if
you think your statement or passbook is wrong, or if you need
more information
about a transfer listed on the statement or passbook. We must
hear from you no
later than 60 days after we sent the first statement on which
the problem or error
appeared.
1. Tell us your name and account number
2. Describe the error or transfer you are unsure about, and explain
as clearly as you
can why you believe it is an error or why you need more information
3. Tell us the dollar amount of the suspected error
If you tell us orally, we may require that you send us your complaint
or question in
writing within 10 business days.
We will tell you the results of our investigation within 10 business
days after we
hear from you and will correct any error promptly. If we need more
time, however,
we may take up to 45 days to investigate your complaint or question.
If we decide
to do this, we will re-credit your account within 10 business days
for the amount
you think is in error, so that you will have the use of the money
during the time it
takes us to complete our investigation. If we ask you to put your
complaint or
question in writing and we do not receive it within 10 business
days, we may not recredit
your account.
If we decide that there was no error, we will send you a written
explanation within
3 business days after we finish our investigation. You may ask
for copies of the
documents that we used in our investigation.
Rev. 2/03
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