Automated Response Teller (A.R.T.) Disclosure

Lisbon Community Federal Credit Union
Initial Disclosure of Terms and Conditions

We are the Lisbon Community Federal Credit Union at 325 Lisbon St, PO Box 878, Lisbon,ME 04250 and our phone number is (207)353-4144 or toll free at (877) 353-4144.

You hereby agree to the rules and regulations affecting the issuance of your personal identification number and A.R.T. service provided for your convenience. “You” refers to the Member-owner of a share account who has signed an agreement relating to A.R.T.

Personal Identification Number – Your personal identification number will be your “remote banking signature,” and you are responsible for maintaining its confidentiality. The PIN should be memorized and not written.

Authorized Use – Only you are qualified to withdraw funds from your account(s) with the use of your personal identification number.

Consumer Liability for Unauthorized A.R.T. Transaction – Tell us at ONCE if you believe your personal identification number has been LOST or STOLEN. Telephoning is the best way of keeping possible losses down. If you tell us within two (2) business days, you can lose no more than fifty dollars ($50.00) if someone used your personal identification number without permission.

If you DO NOT tell us within two (2) business days after you learn of the loss or theft of your personal identification number and we can prove that you could have stopped someone from using your PIN number without your permission if you had told us, you could lose as much as five hundred dollars ($500.00).

Notification Procedures – If you believe that your PIN number has been LOST or STOLEN, or that someone has transferred or may transfer money from your account without permission, call us at the number shown at the beginning of this Agreement, or write us at the address given at the beginning of this Agreement.

Business Days – Our business days are Monday - Thursday 9:00 a.m. – 5:00 p.m.; Friday 9:00 a.m. – 6:00 p.m.; Saturday 9:00 a.m. – Noon.

Types of Transactions Available – You may use the A.R.T. service to make withdrawals or transfers from your share, share draft, vacation, all purpose and money market accounts, make a payment on a loan with us, and inquire about your account balances. If a withdrawal is requested, a check in the amount of the withdrawal will be mailed to the same address that we mail your statement to, unless other arrangements have been made.

Documentation of Transactions - If your accounts are statement accounts, your transactions will appear on your monthly statement. If your accounts are passbook accounts, it will be necessary to have your passbook updated regularly, to show the transactions made. You will not receive any other slip or confirmation of an A.R.T. transaction.

Conditions Under Which We Will Disclose Information To A Third Party – You agree that we may, and you hereby authorize us to, disclose information to third parties about your account(s) or the transfers you make (1) where it is necessary for completing transfers; (2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; (3) in order to comply with government agency or court orders as permitted by law; or (4) if you give us your written permission.

Error resolution – Telephone or write us at the number and address shown at the beginning of this Agreement, as soon as you can, if you think there has been an error on your account.

Cancellation – Your PIN number remains our property. We may cancel your A.R.T. privileges at any time without notice or cause. Any cancellation or termination shall not affect any of your existing liability to us.

Liability – If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions.

We will not be liable, for instance:

  • If, through no fault of ours, you do not have enough money in your account to make the transfer.
  • If the A.R.T. system was not working properly and you knew about the breakdown when you started the transfer.
  • If circumstances beyond our control (such as flood or fire) prevent the transfers, despite reasonable precautions that we have taken.

Agreement Modifications – This Agreement may be amended by us without prior notice to you when such a change is immediately necessary to maintain or restore the security of the system or a Member’s account; however, we will notify you in writing twenty-one (21) days prior to the effective date of any change in any term or condition of the Agreement or your account, if such change would result in greater cost liability for you or decreased access to your account.

Joint Accounts – The A.R.T. PIN number is issued only to the first Member named on a share account and offers access to other accounts owned by that Member as described above. You should not disclose your PIN number to any joint account holder of your share account. If you do, the joint account holder will have access to all your accounts at the Credit Union, including accounts owned singly by you.

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